Bike Petrol Subsidy App – Apply via SMS | Get 20L Fuel

Riding a motorcycle to work every day has become unaffordable for millions of Pakistanis, with petrol prices hitting a record Rs 458 per liter. The government has launched a digital relief program called the Bike Petrol Subsidy App, allowing eligible motorcycle owners to purchase 20 liters of fuel monthly at just Rs 100 per liter through SMS registration on 9771.

What this comprehensive guide covers:

• The exact SMS format and step-by-step registration process for the fuel subsidy
• Complete eligibility breakdown including income limits, vehicle ownership, and documentation
• How to generate and use QR codes at over 12,000 designated petrol pumps
• Troubleshooting common failures like OTP delays, CNIC rejection, and scam identification
• The free motorcycle registration benefit in Punjab and how to claim it

Key Takeaways

• 20 Liter Monthly Quota: Approved applicants receive 20 liters of petrol at Rs 100 per liter, saving Rs 358 per liter compared to the market price of Rs 458 – a monthly saving of Rs 7,160.
• Call at 1000 is the Primary Channel: Citizens without smartphones can register by sending their 13-digit CNIC followed by vehicle registration number to 9771, with confirmation within 24-48 hours.
• Strict Eligibility Rules Apply: Only individuals with monthly income below Rs 50,000-60,000, owning a registered motorcycle in their name, and with a SIM registered under their CNIC qualify.
• Beware of the 9711 Scam: Fraudsters use the fake shortcode 9711 to steal personal data. The official code is 9771 only. Never share OTP or bank details.
• Punjab Offers Free Registration: Motorcycle owners in Punjab can register their vehicles and transfer ownership at zero cost, in addition to the fuel subsidy.

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Bike Petrol Subsidy App – Apply via Call 1000 | Get 20L Fuel

What is the Bike Petrol Subsidy App and why was it created?

The Bike Petrol Subsidy App is a government-developed digital platform that distributes discounted fuel to low-income motorcycle and rickshaw owners across Pakistan. The federal government launched this initiative in response to the unprecedented petrol price hike that pushed rates to Rs 458 per liter – the highest in the nation’s history.

Primary reasons for launching this subsidy program:

• Record-high global oil prices made daily commuting unaffordable for millions
• The previous blanket subsidy was fiscally unsustainable, costing billions monthly
• Wealthy citizens were benefiting equally from taxpayer-funded fuel support
• A targeted digital system ensures relief reaches only those who genuinely need it

Key facts about the program:

• Official name: Motorcycle Petrol Subsidy Relief Package
• Also known as: Sasta Petrol App, Fuel Subsidy App, Petrol Relief Scheme
• Technology partner: Pakistan Digital Authority and Ministry of IT
• Infrastructure: 24,000 mobile devices deployed at petrol pumps for verification

Understanding the 20-liter fuel benefit at Rs 100 per liter

Eligible motorcycle owners receive 20 liters of petrol each month at a heavily subsidized rate of Rs 100 per liter. The current market price stands at Rs 458 per liter, meaning the government absorbs Rs 358 per liter in subsidy costs.

Breakdown of savings per month:

Additional details about the quota:

• Three-wheeler (rickshaw) owners receive the same 20-liter monthly quota
• Small car owners (up to 800cc) remain under government review for future inclusion
• The subsidy applies only to regular petrol – Hi-Octane is not covered
• Unused quota from any month expires and does not carry forward

Official application start date and program duration

The application process officially opens on April 4. Citizens must apply only after this date through the four authorized channels. Applications submitted before the launch date will be automatically rejected.

Important timeline milestones:

• Registration opens: April 4 through SMS, app, web portal, and helpline
• Verification period: 3 to 7 business days after successful submission
• First fuel disbursement: Within 10 days of approval confirmation
• Initial program duration: 3 months, with potential extension based on government review

The government has deployed a dedicated infrastructure of 24,000 mobile phones at petrol pumps to support QR code verification, ensuring smooth implementation from day one.

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Federal program versus Punjab provincial package – key differences

Pakistan has two parallel fuel subsidy initiatives operating simultaneously. Understanding the difference helps applicants choose the correct registration channel.

Federal Fuel Subsidy Program (Nationwide):

• Coverage: All four provinces and Islamabad
• Eligibility: Household income below Rs 60,000
• Registration: SMS to 9771 or federal Petrol Subsidy App
• Benefit: 20 liters subsidized petrol for motorcycles and rickshaws

Punjab Government Relief Package (Province-specific):

• Coverage: Exclusively for residents of Punjab province
• Eligibility: Registered motorcycle owners with income below Rs 50,000-60,000
• Registration: Maryam Ko Batayen App, web portal (mkb.punjab.gov.pk), helpline 1000
• Additional benefit: Free motorcycle registration and transfer fee waiver
• Announced by: Chief Minister Maryam Nawaz Sharif

Which channel should you use?

• Punjab residents should use Punjab-specific channels for faster processing and extra benefits
• Residents of Sindh, KP, Balochistan, and Islamabad should use SMS to 9771

Complete Eligibility Criteria for the Petrol Subsidy

Who qualifies for the 20-liter monthly fuel subsidy?

Eligibility is determined by three main factors: income level, vehicle ownership, and mobile SIM registration status. The program targets low-income individuals who depend on motorcycles for daily commuting and livelihood activities.

Primary eligibility requirements (all must be met):

• Monthly household income below Rs 50,000 to Rs 60,000 (varies by province)
• Ownership of a registered motorcycle or rickshaw
• Vehicle registration book must list the applicant’s name exactly as on CNIC
• Mobile SIM card must be registered under the same CNIC with NADRA
• For Punjab-specific benefits, the applicant must be a resident of Punjab province

Who is automatically disqualified:

• Individuals with monthly income exceeding Rs 60,000
• Motorcycles without proper registration or official number plates
• Vehicles registered under another person’s name (spouse, parent, sibling)
• Cars of any engine capacity (not yet included in the scheme)
• Commercial vehicle owners (except rickshaws classified as three-wheelers)

Income limit for the petrol relief – what you need to know

The income threshold ranges from Rs 50,000 to Rs 60,000 per month, depending on the specific program and province. The federal program generally uses the higher threshold of Rs 60,000, while some provincial programs apply the lower cutoff.

Income verification process explained:

• The government cross-references applicant CNICs with existing social welfare databases
• Applicants enrolled in Ehsaas Kafalat, BISP, or similar programs are automatically pre-qualified
• Income declared in tax records and other government systems is used for verification
• False declarations result in permanent disqualification from all government relief programs

What counts as household income:

• Salary or wages from employment
• Income from self-employment or business
• Agricultural income
• Pension or other government benefits
• Remittances from family members abroad

Vehicle registration and ownership requirements

The subsidy is strictly available only for motorcycles that are properly registered with the Excise and Taxation Department and have a verified number plate. Unregistered motorcycles or those with fake number plates are ineligible.

Registration requirements checklist:

• Valid registration book issued by the Excise and Taxation Department
• Official government-issued number plate (not a makeshift or duplicate plate)
• Registration document lists the applicant’s name exactly as on CNIC
• No outstanding taxes or fines affecting registration status

What if your motorcycle is not registered?

• The Punjab government has waived all registration and transfer fees
• Visit any Excise and Taxation office to register your motorcycle at zero cost
• After completing registration, you become eligible to apply for the fuel subsidy
• This fee waiver applies only in Punjab province during the program period

Engine capacity limits for motorcycles

The subsidy primarily targets motorcycles with engine capacities up to 70cc – the most common and affordable two-wheelers used by low-income commuters in Pakistan.

Current understanding of engine capacity rules:

• Standard 70cc motorcycles: Fully eligible
• 70cc to 150cc motorcycles: May be subject to additional verification
• Above 150cc: Likely ineligible (final government decision pending)

Why engine capacity matters:

• The government aims to target the subsidy to those who genuinely cannot afford higher-priced fuel
• Owners of more expensive, higher-capacity motorcycles are presumed to have higher incomes
• The final engine capacity threshold will be announced on the official app and portal

What motorcycle owners should do:

• Apply through SMS to 9771 regardless of your motorcycle’s engine capacity
• The system will automatically verify your vehicle details against Excise records
• If your engine capacity exceeds the approved limit, you will receive a rejection notification
• Check the official app or website for the final threshold once announced

Documents required for registration

The registration process requires minimal documentation to ensure accessibility for all citizens, especially those with limited digital literacy.

Required documents and information:

• CNIC: 13-digit number without dashes. Must be valid and linked to NADRA records
• Motorcycle Registration Book: Contains registration number, chassis number, and engine number
• Mobile SIM Registration: The mobile number used must be registered under your CNIC with your service provider (Jazz, Zong, Telenor, or Ufone)
• Proof of Income (if requested): Some applicants may need to provide income verification, though the system primarily uses existing government databases

Where to obtain these documents:

• CNIC: Issued by NADRA offices nationwide
• Registration Book: Issued by the Excise and Taxation Department when you register your motorcycle
• SIM Registration: Contact your mobile service provider to verify or update your SIM’s ownership details

Important note: SMS registration only requires numeric information (CNIC and vehicle registration number). The mobile app and web portal may ask for document uploads for verification purposes.

Four Official Registration Methods Explained

Method 1: SMS registration to 9771 – step by step

SMS registration is the simplest method, requiring only a basic mobile phone and no internet connection. This is the recommended channel for citizens without smartphones or limited digital literacy.

Exact steps to register via SMS:

Step 1: Prepare your CNIC number.

• Locate your 13-digit CNIC number on your NADRA-issued identity card
• Write down the number without any dashes, spaces, or special characters
• Example correct format: 1234567890123
• Example incorrect format: 12345-6789012-3 or 12345 6789012 3

Step 2: Locate your motorcycle’s registration number.

• Find your official registration book issued by the Excise and Taxation Department
• Look for the field labeled “Registration Number” or “Vehicle Number”
• Write down the complete registration number exactly as it appears, including letters and numbers

Step 3: Compose and send the SMS.

• Open your phone’s messaging application
• In the recipient field, enter 9771
• In the message body, type your CNIC number followed immediately by the registration number with no spaces or punctuation
• Example: 1234567890123LEJ123456
• Press send

What happens after sending:

• You will receive an automated acknowledgment within 30 seconds to 2 minutes
• Within 24-48 hours, you will receive a verification code if your CNIC and vehicle details match government records
• If approved, you will receive further instructions on how to access your fuel quota
• If rejected, you will receive a message explaining the reason (e.g., “CNIC not eligible” or “Vehicle not registered in your name”)

Method 2: Maryam Ko Batayen mobile app registration

The Maryam Ko Batayen mobile application is the Punjab government’s official digital platform for the petrol subsidy. It offers a complete digital experience with QR code generation, fuel quota tracking, and real-time balance checks.

Step-by-step app registration process:

Step 1: Download the official app.

• Open the Google Play Store on your Android smartphone
• Search for “Maryam Ko Batayen”
• Verify the publisher is the Government of Punjab or Pakistan Digital Authority
• Download and install the app

Step 2: Enter personal details.

• Launch the app and click on “Register” or “Apply for Subsidy”
• Enter your 13-digit CNIC number without dashes
• Enter your mobile number (same number registered under your CNIC)
• Click “Next” to proceed

Step 3: Complete vehicle verification.

• Enter your motorcycle’s registration number as it appears on your registration book
• Enter your motorcycle’s chassis number (found on the vehicle frame and registration book)
• The app will automatically verify this information against the Excise and Taxation database

Step 4: OTP verification.

• You will receive a One-Time Password on your registered mobile number
• Enter the OTP in the app within 2-5 minutes
• If you do not receive the OTP, check your network and request a new code

Step 5: Set up account password.

• Create a strong password (minimum 8 characters including letters and numbers)
• Confirm the password and save it in a secure location
• Your account is now created and ready to use

Step 6: Generate your fuel QR code.

• Log in to your account
• Click on “Generate Voucher” or “Get Fuel Quota”
• Your unique QR code will be displayed on the screen
• Take a screenshot or keep the app open when visiting the petrol pump

Method 3: Web portal registration at mkb.punjab.gov.pk

The official web portal provides a desktop-friendly alternative for applicants who prefer using a computer or laptop.

How to register via the web portal:

Step 1: Access the official website.

• Open your web browser (Chrome, Firefox, Edge, or Safari)
• Type mkb.punjab.gov.pk in the address bar and press Enter
• Verify the domain is exactly .gov.pk to confirm authenticity

Step 2: Create an account.

• Click on “Register” or “Apply for Petrol Subsidy”
• Enter your 13-digit CNIC number without dashes
• Enter your mobile number (registered under your CNIC)
• Create a username and password for your portal account
• Click “Register” to create your account

Step 3: Complete the application form.

• Log in using your CNIC and password
• Click on “New Application” or “Apply for Fuel Subsidy”
• Select “Motorcycle” as your vehicle type
• Enter your motorcycle’s registration number and chassis number
• Enter your current residential address (as per CNIC)
• Review all entered information for accuracy

Step 4: Upload documents and submit.

• Upload a scanned copy or clear photo of your CNIC (front and back)
• Upload a scanned copy or clear photo of your motorcycle registration book
• Click the checkbox to confirm all information is accurate
• Click “Submit Application”

After submission:

• You will receive a confirmation message on the screen
• An SMS confirmation will be sent to your registered mobile number
• Application status can be tracked from your portal dashboard
• Processing typically takes 3-7 business days

Method 4: Helpline 1000 – toll-free registration assistance

The helpline number 1000 is a toll-free government service that provides registration assistance for citizens who cannot use SMS, apps, or web portals due to technological barriers, disabilities, or other constraints.

Helpline details:

• Number: 1000
• Type: Toll-free (no call charges apply)
• Availability: 24 hours a day, 7 days a week
• Services: Registration assistance, eligibility verification, complaint registration, technical support

Automated registration process:

• Call 1000 and follow the voice prompts
• Use your keypad to enter your CNIC number, mobile number, and vehicle registration number
• The system will confirm receipt and provide a reference number

Agent-assisted registration process:

• Call 1000 and press 0 or say “Agent”
• A live customer service representative will assist you
• Provide your CNIC, mobile number, and vehicle registration number to the agent
• The agent will enter your information into the system on your behalf

Tips for successful helpline registration:

• Have your CNIC and motorcycle registration book nearby before calling
• Speak clearly and slowly when providing information
• Write down any reference number or confirmation code provided
• If the call drops, call back immediately and reference your previous call

How to Use the Subsidy at Petrol Pumps

Generating and using the QR code voucher

After your application is approved, you can generate a unique QR code within the app that serves as your digital voucher for purchasing subsidized fuel.

How to generate your QR code:

• Log in to the Maryam Ko Batayen app
• On the home screen, click on “Generate QR Code” or “Get Fuel Voucher”
• Select the amount of fuel you wish to purchase (up to your remaining monthly quota)
• The app will generate a unique QR code valid for a single transaction
• Take a screenshot of the QR code or keep the app open for scanning

QR code validity rules:

• Each QR code is valid for 24 to 48 hours from generation
• Each QR code can only be scanned once for a single fuel purchase
• The QR code deducts the selected fuel amount from your monthly quota in real-time

Step-by-step process at the petrol pump

What happens when you arrive at a designated petrol pump:

1. Request subsidized fuel and inform the attendant you are using the Bike Petrol Subsidy program
2. Open your app and display the QR code on your phone screen (ensure adequate screen brightness)
3. The attendant scans the QR code using the government-issued mobile device
4. Verification appears on the device showing your name, CNIC (partially masked), vehicle registration, and remaining monthly quota
5. Attendant enters the number of liters you wish to purchase (up to your remaining quota)
6. The device deducts the amount from your quota and generates a confirmation
7. Fuel is dispensed at Rs 100 per liter
8. You receive an SMS or in-app notification confirming the transaction

Finding designated petrol pumps near you

The government has designated over 12,000 petrol pumps across Pakistan that are equipped to accept the subsidy voucher and QR code.

How to find a participating pump:

Participating Oil Marketing Companies (OMCs):

• Pakistan State Oil (PSO) – largest network nationwide
• Shell Pakistan – strong presence in urban areas
• Total Parco – significant network in central and northern Pakistan
• Hascol Petroleum – major presence in southern Pakistan
• GO Petroleum – growing network across the country
• Independent and regional pump operators registered with the government

Rural area coverage and accessibility

The government is prioritizing the inclusion of petrol pumps in rural areas and remote villages to ensure subsidy benefits reach all eligible citizens regardless of location.

Rural coverage plan:

• Every district headquarters will have at least 2-3 designated pumps
• Most tehsil headquarters will have at least 1 designated pump
• Pumps along major inter-city highways and in large villages will be included
• Mobile verification units (vans with verification devices) may be deployed to remote areas with no designated pumps

What to do if there is no designated pump in your area:

• Check the in-app locator for the nearest participating pump (even if it requires travel)
• Contact the helpline (1000) to report the lack of coverage in your area
• The government is continuously adding new pumps to the network, so check back regularly

Free Motorcycle Registration Benefit in Punjab

What the free registration includes

The Punjab government has eliminated all registration and transfer fees for motorcycles across the province as part of the comprehensive relief package announced by Chief Minister Maryam Nawaz Sharif.

Services covered by the fee waiver:

• Initial registration fees for new motorcycles
• Transfer of ownership fees for existing motorcycles
• Number plate fees for official government-issued plates
• Smart card fees for the new computerized registration card

What is NOT covered:

• Outstanding taxes or fines from previous years (must be cleared separately)
• Third-party charges (e.g., courier fees for document delivery)
• Late fees for expired registrations (may still apply)

How to claim free registration and transfer

Step-by-step process for free registration:

1. Gather required documents: CNIC (original and copy), proof of purchase (sales invoice or receipt), proof of residence
2. Visit Excise and Taxation Office: Go to the office in your district (call ahead to confirm hours)
3. Submit application: Complete the registration application form available at the office
4. Vehicle inspection: An Excise officer may inspect your motorcycle to verify chassis and engine numbers
5. Fee waiver applied: The officer processes your registration without collecting any fees
6. Receive documents: Temporary registration certificate issued immediately; permanent smart card delivered later

Free transfer of ownership process:

• Both buyer and seller visit the Excise office together (or buyer with signed transfer deed)
• Submit the original registration book and completed transfer application
• The fee waiver is automatically applied to all transfer requests
• New registration book and smart card are issued in the buyer’s name

Validity period of the fee waiver

The registration fee waiver is initially valid for the same duration as the fuel subsidy program (three months from April 4), with potential extension based on government review.

Current waiver validity:

• Start date: April 4
• Initial duration: 3 months (until early July)
• Potential extension: The government may extend if the relief package continues

What this means for motorcycle owners:

• If you delayed registration due to cost concerns, now is the ideal time
• Even if you do not currently own a motorcycle, purchasing one during this period allows free registration
• The fee waiver applies to all registration and transfer requests submitted during the validity period, regardless of when the motorcycle was originally purchased

Troubleshooting Common Registration Issues

What to do when you don’t receive an OTP

If you do not receive an OTP within 2 minutes of requesting it, follow these troubleshooting steps in order.

Immediate actions to take:

• Check your network signal – ensure at least 2-3 bars
• Restart your phone – resolves many network connectivity issues
• Check your SMS inbox – ensure it is not full and messages from shortcodes are not blocked
• Wait 5 minutes – network delays can occasionally cause slower delivery
• Request a new OTP – click “Resend OTP” or “Request New Code”

Advanced troubleshooting:

• Verify SIM ownership – your mobile SIM must be registered under your CNIC with your service provider. SIMs registered under another person’s name will not receive OTPs for government services
• Check shortcode blocking – some phones or carriers may block shortcode messages. Contact your mobile service provider (Jazz, Zong, Telenor, Ufone) to ensure shortcodes like 9771 are not blocked
• Try a different mobile number – if you have a secondary number registered under your CNIC, try using that number instead

If all else fails:

• Call the government helpline (1000) and explain you are not receiving OTPs
• Visit your nearest Excise and Taxation office or facilitation center for manual registration assistance

Why your CNIC shows as “not eligible” and how to fix it

Your CNIC may show as “not eligible” for several reasons related to income, vehicle ownership, or database mismatches.

Common reasons and solutions:

Application stuck on “pending verification” for weeks

If your application remains in “pending verification” status for more than 10 business days, there may be an issue requiring intervention.

Common causes of prolonged pending status:

• High application volume – system overwhelmed with new applications (wait additional 5-7 days)
• CNIC/NADRA mismatch – your CNIC records are outdated or incomplete (visit NADRA to update)
• Vehicle registration issue – your motorcycle’s record is not properly in the Excise database (visit Excise office)
• SIM ownership mismatch – your mobile number not registered under your CNIC (update with service provider)
• Income verification delay – system awaiting data from other government databases (wait; automated systems resolve within 7-10 days)

What to do if your application is stuck:

• Wait at least 10 business days before taking action (delays are common during initial launch)
• Call the helpline 1000 and ask for a status update
• Visit your nearest Excise and Taxation office for manual intervention
• Re-apply if the system allows (some applications may have been lost due to technical errors)

Security, Scams, and Fraud Prevention

The fake 9711 SMS scam – what you need to know

Fraudsters are using the fake shortcode 9711 (note the transposed digits: 9711 instead of the official 9771) to steal personal information from citizens seeking fuel subsidies. Do not respond to any message from 9711 or any shortcode other than the official 9771.

How the 9711 scam works:

• Scammers send an SMS from 9711 claiming to be from the “Fuel Subsidy Program” or “Government of Pakistan”
• The message asks you to reply with your CNIC number, mobile number, and bank account details
• Some messages include a link that installs malware on your phone or directs to a fake government website
• Scammers use collected information for identity theft, bank fraud, or selling your data

Official 9771 versus scam 9711 – key differences:

How to identify fake apps and fraudulent websites

Fake apps and websites are designed to look like official government platforms but actually steal personal information or install malware.

Red flags for fake apps:

• Publisher name is not Government of Punjab, Pakistan Digital Authority, or a recognized government entity
• App is not available on the official Google Play Store or Apple App Store
• App asks for unnecessary permissions (access to contacts, camera, microphone, storage) not required for fuel subsidy registration
• App contains spelling errors, grammatical mistakes, or inconsistent formatting
• App asks for payment or “registration fee” before allowing you to apply

Red flags for fake websites:

• Domain name is not an official .gov.pk domain (e.g., mktb.punjab.gov.pk is official; mktb-punjab.com is fake)
• Website does not use HTTPS encryption (look for padlock icon in address bar)
• Website displays pop-up ads or asks you to click on suspicious links
• Website asks for bank account details, ATM PIN, or credit card information

How to report scams and protect your information

If you receive a suspicious message, call, or encounter a fake website related to the bike petrol subsidy, report it immediately to the relevant authorities.

Reporting channels:

• PTA (Pakistan Telecommunication Authority): Forward suspicious SMS messages to 9000. PTA will investigate and block fraudulent shortcodes
• FIA (Federal Investigation Agency) Cyber Crime Wing: Report online fraud through FIA’s online complaint system or visit your local FIA office
• Government Helpline (1000): Report the scam to the official subsidy helpline for public warnings and channel blocking
• Local Police: If you lost money or suffered financial harm, file a First Information Report (FIR) at your local police station

What to include in your report:

• The phone number or shortcode that sent the message
• The exact text of the message (screenshot if possible)
• Any links contained in the message (do not click them, but copy the URL if visible)
• The date and time you received the message
• Any action you took (replied, clicked a link, provided information)

Frequently Asked Questions

How do I register for the bike petrol subsidy via SMS?
Send your 13-digit CNIC number followed by your motorcycle’s registration number to 9771. Example: 1234567890123LEJ123456. No spaces or dashes.

What is the SMS code to apply for the petrol subsidy?
The official SMS code is 9771. Beware of the fake code 9711 used by scammers.

Who is eligible for the 20L monthly petrol subsidy?
Low-income individuals with monthly income below Rs 50,000-60,000 who own a registered motorcycle or rickshaw in their name.

Is the bike petrol subsidy app available on the Play Store?
Yes, the Maryam Ko Batayen app (Punjab) and the federal Petrol Subsidy App are available on the Google Play Store.

How can I check my eligibility for the Sasta Petrol Scheme?
Send “ELIGIBILITY” followed by your CNIC to 9771, check in the app, or call helpline 1000.

Does the subsidy apply to cars over 800cc?
No, the subsidy is limited to motorcycles and rickshaws. Small cars up to 800cc are under review.

What documents are needed for the petrol subsidy registration?
CNIC, motorcycle registration book, and a mobile SIM registered under your CNIC.

How do I get the QR code for subsidized fuel?
Log in to the Maryam Ko Batayen app, click “Generate QR Code,” and select the fuel amount.

Is the petrol subsidy available for rickshaw drivers?
Yes, rickshaw drivers are eligible for the same 20-liter monthly quota at Rs 100 per liter.

Which petrol pumps accept the subsidy voucher?
Over 12,000 designated petrol pumps across Pakistan, including PSO, Shell, Total Parco, and others.

How much discount do I get per liter of petrol?
Rs 358 per liter discount (market price Rs 458 minus subsidized price Rs 100).

Can I use someone else’s CNIC to apply for the subsidy?
No, using someone else’s CNIC is fraud and results in permanent disqualification.

What should I do if I don’t receive an OTP for registration?
Check your network, ensure your SIM is registered under your CNIC, request a new OTP, or call helpline 1000.

Is there a monthly limit on the petrol subsidy?
Yes, 20 liters per month per vehicle. Unused quota does not carry over.

How do I update my mobile number in the petrol subsidy app?
Log in to the app, go to Profile > Update Mobile Number, verify with OTP, and confirm.

Can I register two motorcycles on one CNIC?
No, only one vehicle per CNIC is allowed.

Do I need to have the vehicle in my name to get the subsidy?
Yes, the motorcycle must be registered in your name with the Excise and Taxation Department.

How long does the verification process take after SMS registration?
Typically 3-7 business days, depending on application volume and data accuracy.

Is the petrol subsidy scheme active in all cities of Pakistan?
Yes, the federal program (SMS 9771) is active nationwide. Punjab has additional provincial benefits.

What is the official helpline number for petrol subsidy complaints?
Call 1000 (toll-free, 24/7) for registration assistance, complaints, and technical support.